Job Description
Direct : Ext : 304
Job Description
- Provide specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN)
- Route problems to onsite hands and feet support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
- Administer and provide User Access and Exit controls.
- Experience in Administration of Macintosh base environment
- Experience in supporting production environment comprising of MAC machines.
- Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks
- In depth knowledge of Apple Mac client and server operating systems.
- Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus
- Open / Active Directory integration <...