💼 Full-Time Position

Desktop Support Analyst

🏢
LanceSoft Inc
📍 White Plains, New York, United States
📍
Location
White Plains, New York, United States
📅
Posted
May 14, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Desktop Support Analyst

Location: White Plains, NY 10601

Duration: 12 Months (Possibility of Extension)

Payrate: $30 - $35 per hour

 

Project Overview

  • The Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.

  • The role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies.

  • This position operates within ITIL-aligned service delivery practices and requires strong communication, troubleshooting, and organizational skills.


 

Job Functions & Responsibilities


  • Provide day to day t...