💼 Full-Time Position

Desktop Support Engineer / 2nd Line Technical Support Technician

🏢
AWD online
📍 London, England, United Kingdom
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Location
London, United Kingdom
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Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

JOB OVERVIEW

We have a fantastic new job opportunity for a Desktop Support Engineer / 2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills.


Working as an onsite Desktop Support Engineer / 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk / Service Desk Team providing remote support to customers.


This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities.

DUTIES


Your duties as the Desktop Support Engineer / 2nd Line Technical Support Technician include:

  • Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via the company’s ticketing system
  • Troubleshoot...