Job Description
Axiom Technologies is a Global IT Services partner supporting medium to large‑scale enterprises. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on‑site assistance to end‑users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Job Details
- Location: Waterloo, Ontario, Canada
- Contract Type: Independent Contractor / (Dispatch /Part‑Time)
- Start Date: Immediate
- Eligibility: Canadian Citizens and PR Holders Preferred
Key Responsibilities
- Provide first and second‑level technical support while managing the efficient assignment and dispatch of service requests.
- Triage tickets, prioritize tasks, and maintain strong communication between IT and users.
- Constantly monitor the individual queue to...