Job Description
About the job Desktop Support Engineer - Western Cape Contract position Bachelors degree in computer science, Information Technology or related field required 5 years Desktop Support experience Own, reliable vehicle Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor, WFS IT team) Experience with advanced IT concepts such as Cisco networking, WAN/LAN architecture, server architecture, data center infrastructure and security Must possess the ability to learn new technologies quickly and work independently Responsibilities: Perform asset audit and stock count Diagnose computer issues related to printing of store and credit cards Troubleshoot issues related to signature pads Guidance or instructions will be provided by the IT team therefore specific knowledge of the card printer and signature pads not required Provides software support and troubleshooting on both Microsoft Windows and Apple Mac operating systems for a wide variety of ap...