Job Description
Desktop Support Senior Technician - Bilingual
Your potential has a place here with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working on site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
Do you have a passion to translate technical issues? Want to learn and grow your own knowledge in various IT fields? In this role, you’ll be the hero for all forefront associates as you will help navigate and deliver basic IT support daily. In doing so, you’ll be exposed to many different IT scenarios, perfect for growing your own tech expertise and becoming well rounded with information. Your great listening and customer interaction skills and ability to read between the lines will allow you to find the route of the associates' problem and translate it to an IT solution.
You’ll contribute to success of the business by leading and resolving the associates' technica...