Job Description
Description
This is 100% Onsite Position
Locations: Mount Sinai Downtown (Union Square, NYEE, Behavioral Health Center, Chelsea Medical Center)
Shift: Monday - Friday 9am -5pm
The Desktop Support Specialist II provides an escalated level of support to business area management and staff at a highly technical level for all aspects of workplace technology services including but not limited to network-based systems, software and hardware.
Responsibilities
1. Provides support to business area management and staff at the highest customer service and technical level for all aspects of workplace technology services including but not limited to network-based systems software and hardware, systems security, recovery and back-up procedures, troubleshooting, repairs, installations and upgrades
2. Manage, support, and troubleshoot network printers, scanners, mobile devices, etc.
3. Moves, adds and changes workstations throughout Mount Sinai l...