Job Description
Contract Details
- Work Mode: 100% onsite across multiple campuses
- Location: Philadelphia, PA
- Duration: May 26, 2026 August 15, 2026
- Travel: Local travel between sites; reliable car and valid driver's license required
About the Opportunity
This role provides deskside and field support within a healthcare environment, focusing on end-user hardware and software, device deployments, and excellent customer service. You will serve as a first point of contact, resolve Tier 1 issues, and support project-based rollouts of PCs, printers, and peripherals while adhering to established ITSM processes and security/compliance standards.
Key Responsibilities
- Serve as first-contact support; triage, troubleshoot, and resolve Tier 1 incidents; escalate Tier 2 issues as needed
- Deploy and configure PCs, printers, and peripherals (imaging, setup, testing)
- Provide onsite and remote suppo...