Job Description
Day to Day Responsibilities
Required Skills (top 3 non-negotiables):
Preferred Skills (nice to have):
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
- Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
- Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
- Troubleshoot software issues on employees desktops/laptops
Required Skills (top 3 non-negotiables):
- Knowledge of Windows and Mac OS
- Experience with desktop installations and configurations
- Troubleshooting desktop and mobile devices
Preferred Skills (nice to have):
- Active Directory
- Customer Ser...