Job Description
The Developer / IT Service Owner (Dev/ITSO) is accountable for the end-to-end health, quality, and operational performance of a designated business-critical application for technology landscape. In addition to active software development responsibilities, this role assumes formal service ownership, acting as the single point of accountability for availability, stability, incident resolution, change execution, and continuous improvement of the service.
Operating at the intersection of development, operations, and business engagement, the Dev/ITSO ensures that the application delivers value securely, reliably, and in line with regulatory, architectural, and customer expectations.
kEY FEATURES OF THE POSITION
Service Ownership & Operational Governance
- Serve as the primary owner and advocate for the assigned application, representing it across IT, business units, and external partners.
- Oversee the entire service lifecycle,...