Job Description
POSITION DESCRIPTION
The successful candidate will work closely with business units to analyze and document business processes and requirements and to implement changes to supported applications as needed. ServiceNow modules in use include: Incident, Problem, Change, CMDB, Discovery, Release, Procurement, Knowledge, Service Catalog, Asset Management, Security Incident Response, Vendor Risk Management, Vulnerability, Orchestration, Performance Analytics as well as several custom integrations. ServiceNow considers BC Ministries “gold standard” for CMDB and process implementation. We are active in the ServiceNow community and send our analysts to the ServiceNow User Group meetings and technical forums several times a year. In addition to the above;