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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities:
- Provide accurate and timely progress reports to clients, agents, and referral sources.
- Manage and consult with clients to ensure all documentation is complete and compliant.
- Maintain strict compliance with SARS and municipal requirements to avoid delays or rejections.
- Ensure consistent adherence to turnaround times and internal workflow procedures.
- Manage the GhostConvey diary and monitor system alerts to ensure smooth case progression.
- Capture and maintain accurate data on internal systems, ensuring information is up-to-date and accessible.
- Effectively manage emails, desktop organization, and digital filing systems.
- Uphold client service standards through professionalism, integrity, and confidentiality.
Key Competencies:
- Exceptional attention to detail, with strong planning and time ...