Job Description
We are seeking a Network Operations Center (NOC) Analyst to deliver level 1/2 technical support for multi-entity infrastructures, ensuring the continuity and reliability of business operations across network and security disciplines.
Based in Porto, you will join a team operating on a 24/7 shift system covering all operational hours. This role requires strong troubleshooting skills, technical expertise across networking and systems, and the ability to work effectively within a fast-paced, high-tech operational environment.
Key Accountabilities
Monitoring & Alerts: Respond promptly to alerts from monitoring tools following established operational processes.
Troubleshooting: Diagnose and resolve network problems, researching and implementing specific solutions.
Change Management: Mana...