Job Description
Job Summary:
Under supervision, performs basic telephone, high-speed data and digital cable installations, and services changes for residential and business customers. Performs basic troubleshooting from tap to customer's electronic devices.
Functions
- Responsible for installing, relocating, troubleshooting and auditing cable services on the customer’s premise.
- Follows company installation policies.
- Responds to customer requests and answers customer questions in a professional, courteous and effective manner.
- Properly operates and maintains tools and equipment.
- Prepares and maintains time logs, reports, and other related documentation in accordance with company and...