💼 Full-Time Position

Digital Community Manager

🏢
emerson
📍 Escazu, San Jose, Costa Rica
📍
Location
Escazu, Costa Rica
📅
Posted
June 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking a strategic and hands-on Digital Community Manager to revitalize and scale our customer community across owned and external platforms. This role will own engagement, content, and community experience across our existing on- domain community platform as well as third-party channels such as Reddit and other industry forums. 

You will play a critical role in turning our digital community into a high-value destination for engineers and technical users—driving engagement, improving support outcomes, and ensuring our content is optimized for both human users and AI-driven discovery. 

In This Role, Your Responsibilities Will Be:

Community Strategy & Growth 

  • Own and evolve the end-to-end community strategy, partnering closely with the social media team, marketing, product, and customer success to strengthen audience engagement across the digital ecosystem. 
  • Develop programs to increase engagement, including discussion prompts, gamificat...