Job Description
Job Title: L1 Search Evaluator/Content Moderator Location: Mexico City/Monterrey/Guadalajara (Onsite) Job Type: FTE Role Overview: L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client's algorithms and search products. Key Responsibilities: ● Search Quality Assessment: Review and categorize bad cases to help search products and algorithms improve. ● User Feedback Investigation: Analyze user search requirements through data and direct feedback. ● Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks. ● Policy Application: Read and apply 20-page long policies to daily evaluation tasks. Required Qualifications: ● Experience: 1+ years of experience in conducting evaluations or data labeling. ● Language: High English Proficiency (Reading, Writing, and Speaking). ● Technical Skills: Proven ability to navigate, troubleshoot, and maximize the u...