Job Description
At SquareTrade, Inc. d/b/a Allstate Protection Plans (“Allstate Protection Plans”), we help our customers when they need us most. As the market leader of protection plans, we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our customers through a modern, digital platform.
We are looking for an experienced Digital Product Manager to drive key initiatives that accelerate our CRM and Agent Experience roadmap. The product area is critical to enabling successful partner launches as well as ensuring our customer service agents are equipped to efficiently support customer interactions.
As a Digital Product Manager, you will own the definition, delivery, and outcomes of CRM capabilities within your product area, ensuring every initiative is tied to measurable business impact, including improved agent efficiency, redu...