💼 Full-Time Position

Digital Repair Specialist

🏢
Jio
📍 prayagraj, uttar pradesh, India
📍
Location
prayagraj, India
📅
Posted
June 14, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Jio Is inviting application for the role Digital Repair Specialist


Requirements

  1. Education: Diploma (Preferably in ECE/ Telecommunication/ IT/CS)
  2. Experience : 1.5 - 4 years


Job Description:

1. Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs

2. Ensure availability and manage upgrades or terminations

3. Conduct initial training, reskilling, upskilling, and periodic, refresher programs

4. Deliver hands-on field training through OJTs

5. Track KPIs and performance metrics of partners and technicians

6. Take corrective actions based on evaluation outcomes

7. Guide and support issue resolution within TAT to ensure customer satisfaction

8. Conduct audits, inventory reconciliation and FTTx device inspections

9. Handle walk-in customer interactions, device repairs/swaps, CRM, entries, and ...