Job Description
About the job Digital Workplace Technical Specialist
Contract position
- Scripting Knowledge (Able to look at a script and understand the technical deployment detail)
- Power BI (Analysis and Reporting)
- SQL
- End user experience (Needs to deal with end user if troubleshooting leads to device level)
Responsibilities:
- Ensure that the latest version (and only latest version) of Productivo is installed on the identified employees machines
- Work with Productivo and global teams to check upgrade schedules and ensure it's executed for Africa
- Track duplicate versions of Productivo and reduce % of duplicate installs
- Track old versions of Productivo and reduce % of old installs
- Manage the list of employees that we can capture data from (the list of employees that received comms)
- Investigate and resolve issues with the Productivo application (wrong/d...