Job Description
Sales Operations & Order Management
- Serve as the primary point of contact for the China order processing team
- Manage end-to-end purchase order processing for retailers and B2B customers, ensuring accuracy and timely fulfilment
- Ensure all orders are processed, goods issued, and invoices generated accurately for retailers and direct demo stores
- Coordinate stock transfers and order fulfilment between China and regional sales teams
- Monitor and resolve open order issues in SAP
- Develop and streamline operational processes, including stock allocation, returns, exchanges, and pricing structures
- Liaise with cross‑functional stakeholders to resolve stock fulfilment, credit, and order‑related issues
- Work closely with Finance to maintain accurate customer accounts and ensure timely reconciliation
- Coordinate with external warehouses and logistics...