Direct Sales

Always delivering our brand promise and offering high levels of consistent, quality service support to our customers Approach customers at our sales sites, attend to customers' requests in line with policies and procedures, striving for first class experience Using simple, clear and concise languages to communicate effectively with customers Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target Effectively handle complaints at the first point of contact, aiming to resolve situations to customers' satisfaction Being customer centric – Gather customers' feedback, ideas and suggestions to bring the team/organization be closer to our customers Actively participate in process improvement sessions, providing constructive feedback and suggestions Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems Work towards the team's objectives and demonstrate commitmen...