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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Conduct calls to leads from various sources to offer MC loan, applying appropriate handling based on the source
- Offer MC loan to leads and convert them into loan applications
- Assist applicants in submitting complete application forms, conduct KYC, and secure other pertinent information or requirements for application processing
- Review submitted requirements or documentation from clients prior to endorsing to Credit
- Educate clients regarding the application process to manage expectations and avoid complaints
- Coordinate with approved clients and branch teams regarding releasing requirements and schedules; coordinate with dealers or unit providers if needed
- Submit loan documents of released accounts for review by the Direct Sales Operations Officer, as needed
- Update monitoring files required by the Officer
- Provide quick response and appropriate solutions to issues and com...