Job Description
À propos du poste
Join our growing team as an Accident Benefits Unit Claims Manager in Calgary or Edmonton. This is a full‑time, permanent opportunity for a driven leader who can motivate teams, strengthen performance, and deliver an exceptional claims experience.
What you’ll do here
- Lead, direct, and coordinate adjusters in the end‑to‑end claims process to achieve targets related to engagement, cost control, operational efficiency, and customer service.
- Support corporate and regional goals by monitoring team performance, ensuring high‑quality claims handling, and maintaining compliance with standards, procedures, and productivity expectations.
- Manage team operations by planning, organizing, and overseeing the effective use of people, budget, and resources while promoting teamwork and supporting technical development and coaching.
- Contribute to continuous improvement by identifying and helping implement enhan...