💼 Full-Time Position

Director, AI-First Customer Operations

🏢
Scribd, Inc.
📍 distrito federal, distrito federal, Mexico
📍
Location
distrito federal, Mexico
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading digital subscription service is seeking an experienced Director of Customer Operations in Mexico City. The ideal candidate will define and execute the customer operations strategy, focus on building high-performing teams, and champion AI integration to enhance service delivery. Responsibilities include operational efficiency, data strategy ownership, and ensuring consistent customer experiences. This role offers a comprehensive benefits package, competitive salary range, and flexible work options.
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