Job Description
The Director of Centralized Enablement Team & Global Delivery Centre (APAC) will lead the strategy, setup, and execution of a centralized delivery and enablement function supporting regional and global operations. This role is responsible for driving operational excellence, standardization, scalability, and efficiency across multiple business functions within the APAC region, while aligning closely with global stakeholders.
The role will oversee delivery center operations, build high-performing teams, and ensure seamless execution of processes, programs, and service delivery across geographies.
Key Responsibilities
- Lead the Centralized Enablement Team and manage COS, PPO and Reporting & Analytics functions across APAC
- Lead the Global Delivery Center assisting AMER & EMEA CWO programs and manage COS team
- Collaborate with Sales team to grow PPO business in Australia, Singapore and Malaysia and build and develop the relationships w...