Job Description
Director, Client Success, Legal Portfolio EMEA
Location: Remote (UK) or hybrid (London office)
About the role
The Director, Legal Portfolio is a people leader on Intapp's Client Success team, responsible for inspiring, developing, and coaching a team of client success professionals to consistently deliver strong client outcomes with predictable results across the EMEA region.
This role sits at the intersection of team leadership and client strategy, ensuring your portfolio of enterprise legal accounts is healthy, growing, and realising the full value of their Intapp investment.
Done well, this role turns a team into a high-performing unit and clients into long-term partners — firms that are expanding their use of the platform and influencing peers in their markets. The Director operates as a trusted advisor to client stakeholders and internal leaders alike, and serves as the connective tissue between their team, Sales,...