Job Description
About Client:
A leading US Retirement service organization
Responsibilities:
- Develop, Maintain and Revise daily production reports, SLA and Metrics in the Compliance function.
- Plan and organize workflows in order to meet operational service commitments.
- Develop professional relationships with internal teams to help support our teams and our clients.
- Develop staffing strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
- Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for
- Motivate, lead, and support leadership team and associates to provide excellent associate direction.
- Establish and manage team deliverables, ensuring that quality and production service level objectives are consistently m...