Director, Customer Experience & Value Growth

Cisco Systems, Inc. in Singapore is seeking a strategic leader to join their Customer Experience (CX) team. In this role, you'll drive the transformation of the CX Operating Model, ensuring personalized and proactive interactions that foster trust and customer satisfaction.

Your responsibilities will include managing CX services, driving business growth, and serving as the executive liaison for key customers. You'll leverage your skills in technology adoption and strategic problem-solving, making a significant impact on customer success and revenue generation.