Job Description
**Summary**:
Manages, Owns & decides multi-service line solutions, final estimation and solution review in order to achieve customer satisfaction and increasing wallet share with the focus on quality, cost and effective client engagement. Orchestrates delivery for a portfolio of accounts and acts as a single point of contact for delivery discussions. Works 2 in a box with global CPs and SBU Heads to support client relationships (including escalations, SLAs and business expansion).
**Responsibilities include**:
- Delivery Management:
- Owns end-to-end delivery and act as single point-of-contact for delivery commitments to client
- Owns and orchestrates multi-service line solutions and delivering as One Cognizant team
- Owns delivery accountability for the account, drives delivery efficiencies and CII.
- Business Development:
- Collaborates with Commercial Team to grow the business in existing accounts by identifying and defining business value opportunities for t...
Manages, Owns & decides multi-service line solutions, final estimation and solution review in order to achieve customer satisfaction and increasing wallet share with the focus on quality, cost and effective client engagement. Orchestrates delivery for a portfolio of accounts and acts as a single point of contact for delivery discussions. Works 2 in a box with global CPs and SBU Heads to support client relationships (including escalations, SLAs and business expansion).
**Responsibilities include**:
- Delivery Management:
- Owns end-to-end delivery and act as single point-of-contact for delivery commitments to client
- Owns and orchestrates multi-service line solutions and delivering as One Cognizant team
- Owns delivery accountability for the account, drives delivery efficiencies and CII.
- Business Development:
- Collaborates with Commercial Team to grow the business in existing accounts by identifying and defining business value opportunities for t...