Job Description
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The Director of Enterprise Account Management at Docebo is responsible for driving the growth of existing customer accounts by leading a team of 5-8 enterprise account managers. This role focuses on increasing revenue through upselling, cross-selling, and renewals while ensuring high levels of customer satisfaction and retention. The Director will oversee hiring, coaching, and retaining top sales talent
Responsibilities:
- Develop and implement account strategies to drive revenue growth through upselling and cross-selling within the existing customer base
- Lead and mentor a team of 5-8 enterprise account managers, ensuring the team meets revenue and retention targets
- Hire, onboard, coach, develop, motivate, and retain top-performing sales professionals
- Collaborate with Professional Services, Customer Success, and New Business to ensure alignment on account strategies and opp...