Job Description
- Global Process Owner role that will manage projects across regions.
- Focus in automation related processes to improve Technical Support & CS
About Our Client
This is with a well-known, multinational Global Business Service (GBS) in the healthcare manufacturing industry. They are known for their commitment in innovation, building healthcare products that aims at enhancing patient outcomes and well-being.
Job Description
As Global Process Owner, you'll architect and own the end-to-end technical support / customer support process for the enterprise wide. Your scope will cover: training & QA, documentation, process excellence, and technology transformation. You will lead global team covering Asia, Europe and North America; and will be working with Global Heads across different departments to bring about process efficiency.
Engage Stakeholders & Architect the Future
- Build strong partnerships within Tech Sup...