Job Description
At Empresa confidencial, we believe that extraordinary travel begins long before arrival. It starts with a conversation: unhurried, considered, and shaped entirely around the guest. We're looking for a Director, General Reservations and Journey Design to lead the heart of that experience. This is a rare opportunity to architect the guest journey for one of the world's most distinctive experiential travel collections: a growing portfolio of luxury lodges across Australia, New Zealand, Canada, and Chile, guided by a deep commitment to place, culture, and regenerative travel.
You will own our central reservation's function and lead a globally dispersed team of sales consultants and journey designers, the people responsible for everything from a guest's first enquiry to the moment they step onto one of our lodges, and beyond. You'll elevate our pre‑arrival experience, build out our itinerary planning capability, and set the service standards that carry the Empresa confidencial...