Job Description
Director, Inside Client Partner
Department: Infor Consulting Services
Employment Type: Full Time
Location: Barcelona
Description
Leadership role responsible for managing the Inside Client Partner team (Compass) in Barcelona while overseeing additional service operations (e.g., Service Desk). This role combines people leadership, operational ownership, and customer growth strategy, with a strong emphasis on hands‑on contribution and stakeholder alignment in a lean environment.
A Typical Day in the Life Includes:
Leadership & Team Management
- Lead, coach, and develop the Inside Client Partner team in Barcelona
- Foster a high‑performance, engaged, and accountable team culture
- Adapt leadership style to individual team member needs (coaching vs. close guidance where required)
- Provide hands‑on operational support when needed due to team size and workload