💼 Full-Time Position

Director of CRM

🏢
Confidential
📍 valencia, comunidad valenciana, Spain
📍
Location
valencia, Spain
📅
Posted
June 03, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

BettingJobs is currently recruiting for a leading iGaming brand who are looking to hire a Director of CRM, leading a large-scale team, based in Valencia.

Key Responsibilities:

  • Develop and execute customer engagement strategies to drive loyalty, retention, and growth.
  • Align engagement initiatives with business objectives and marketing strategy.
  • Oversee daily customer engagement operations, ensuring data integrity and system efficiency.
  • Lead the selection, implementation, and optimisation of CRM and engagement technologies.
  • Ensure CRM effectiveness across the full sales funnel and customer lifecycle.
  • Manage customer registration, activation, retention, reactivation, and acquisition strategies.
  • Design and deliver targeted, personalised multi‑channel campaigns (email, SMS, push, etc.).
  • Support promotional events aimed at customer acquisition.
  • Analyse customer data to identi...