Job Description
Description
Operational Leadership
Develop and implement operational tools, frameworks, and strategies aligned with annual goals
Provide ongoing oversight and support to daily BOH operations across all locations
Monitor and analyze performance indicators to drive continuous improvement
Assess store-level sentiment and culture, intervening where needed to strengthen engagement and “vibe”
Support guest experience excellence through strong BOH execution
Play an active role in new store openings, from build-out to operational launch
Build and maintain strong relationships with suppliers, partners, and internal stakeholders
Ensure clear, effective communication across operations, culinary, and support teams
Team Development
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