Job Description
The General Pension and Social Security Authority (GPSSA) is seeking a highly skilled IT Support Manager to oversee support and maintenance operations for its front-end systems and data platforms. The role requires a proven leader capable of managing a technical support team, fostering collaboration, and ensuring operational stability through effective monitoring and issue resolution.
Ideal candidates must possess a Bachelor’s degree in Computer Science or a related field, along with ITIL certification and over 10 years of experience in IT support. The successful applicant will manage performance metrics and drive continuous improvement initiatives to enhance system reliability.
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