Job Description
Description We are looking for a dynamic and results-driven Director of Growth to lead client success and retention initiatives in Alpharetta, Georgia. This role requires a strategic thinker who can drive measurable outcomes, foster long-term relationships, and identify opportunities for account growth. As a key leader within the organization, you will collaborate across departments and help define the client success model to support the company’s growth.
Responsibilities:
• Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience.
• Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes.
• Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise.
• Lead the client onboarding process, ensuring every launch is executed to the highest standard.
• Ensure inbound inquiries are promptly ad...
Responsibilities:
• Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience.
• Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes.
• Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise.
• Lead the client onboarding process, ensuring every launch is executed to the highest standard.
• Ensure inbound inquiries are promptly ad...