Director of Luxury Guest Experience & Quality

A luxury resort in Ras al-Khaimah is seeking a Director – Quality and Guest Experience to enhance guest satisfaction and oversee feedback management. The ideal candidate will have 8–10 years in luxury hospitality, with strong leadership and operational skills. Responsibilities include driving service recovery initiatives and maintaining relations with high-profile guests. The position offers a competitive salary, healthcare, and comprehensive employee benefits, making it appealing to top talent in the industry.
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