Job Description
Position Overview
Responsible for supporting the Director, Event Technology with all audio visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization.
Key Job Responsibilities
Operations Management
- Directs the operations team on daily equipment setups and strikes.
- Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately.
- Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards.
- Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations and all vendors.
- Utilizes the billing system to coordinat...