Director of Rooms

Salary: £48,000 £52,000 per annum Location: Hertfordshire Our client is seeking an experienced and driven Director of Rooms to lead the Rooms Division of a luxury hotel. This is an excellent opportunity for a hospitality professional with a strong operational background and a passion for delivering exceptional guest experiences. Reporting to senior management, you will oversee the day-to-day operation of Front Office, Housekeeping, Guest Services, and related departments, ensuring the highest standards of service, presentation, efficiency, and profitability are consistently achieved. Key Responsibilities: Lead, motivate, and develop the Rooms Division team Oversee Front Office, Housekeeping, Guest Relations, and Concierge operations Drive guest satisfaction and maintain exceptional service standards Manage departmental budgets, labour costs, and operational performance Ensure guest rooms and public areas are maintained to the highest standards Recruit, train, and develop team members a...