Director - Parental Experience

Posted On 20/05/2026

Work Experience 5+ years

Education

SGD 9000 - SGD 10000

City Singapore

State/Province Central Singapore

As a member of the School Senior Leadership Team, the Head of Parent Experience (PX) provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

The role also defines and monitors parent-facing operational standards (e....