💼 Full-Time Position

Director, Professional Services

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Sprinklr
📍 Munich, Bavaria, Germany
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Location
Munich, Germany
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Posted
June 05, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

Position Overview:

We are seeking a dynamic and experienced Services Director, Central Europe - East to lead and scale the DACH region. This senior leadership role is critical to driving customer satisfaction, operational excellence, and continuous improvement. As the Sr Director Services – Central Europe, you will define and execute the strategy for delivering world-class services while aligning closely with Product, Engineering, and Customer Success teams to ensure a seamless experience for our customers.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive vision and strategy for DACH - East services that aligns with the company’s goals and growth objectives.
  • Establish scalable processes, systems, and tools to ensure consistent delivery of high-quality support.

    • Operational Excellence:

  • Oversee the day-to-day operations of the DACH services team, ...