Job Description
At Rapido Solutions Group, we connect fast-growing U.S. companies with top global talent.From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally.Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.Friday to Sunday 17:*****:00Monday to Wednesday 06:*****:00Wednesday to Friday 06:*****:00Salary: $13,000 MXN / month grossAbout the positionWhat You'll DoMonitor active shipments, ensuring real-time tracking updates are accurate and visible in the system.Serve as the main point of contact for customers, carriers, and partners during afterhours support.Respond promptly to inquiries via phone, email, or chat, providing clear and professional communication.Troubleshoot transportation, tracking, or delivery issues and provide timely solutions.Escalate urgent or...