Job Description
Description
We are looking for a Dispatcher to support daily service coordination activities in Creedmoor, Texas. This long-term contract-to-permanent position will serve as a central point of contact for customers, technicians, and internal teams, helping ensure timely scheduling, accurate communication, and a high standard of service. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while maintaining strong customer relationships.
Responsibilities:
• Coordinate incoming service requests and assign technicians based on urgency, availability, and job location.
• Maintain clear communication between customers, field technicians, and internal staff to provide updates, answer questions, and resolve service-related issues.
• Build and adjust daily technician schedules to support maintenance calls, repair visits, and emergency response needs.
• Document customer reque...
We are looking for a Dispatcher to support daily service coordination activities in Creedmoor, Texas. This long-term contract-to-permanent position will serve as a central point of contact for customers, technicians, and internal teams, helping ensure timely scheduling, accurate communication, and a high standard of service. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while maintaining strong customer relationships.
Responsibilities:
• Coordinate incoming service requests and assign technicians based on urgency, availability, and job location.
• Maintain clear communication between customers, field technicians, and internal staff to provide updates, answer questions, and resolve service-related issues.
• Build and adjust daily technician schedules to support maintenance calls, repair visits, and emergency response needs.
• Document customer reque...