💼 Full-Time Position

Document & Plain Language Analyst

🏢
Permanent
📍 South Africa, Western Cape, South Africa
📍
Location
South Africa, South Africa
📅
Posted
June 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key responsibilities and accountabilities
 Documentation governance and version control
Accountabilities:

  • Maintain the master documentation register – a living matrix of every document by category, product, version, effective date, owner, last review date and next review date.

  • Operate a formal change-control workflow: Compliance, Legal, Product, Operations and (where relevant) Risk sign-off before any document goes live.

  • Ensure only current, approved versions are in circulation across client portals, adviser portals, form.io, PDF packs, SharePoint and internal knowledge bases. Obsolete versions are archived with retention metadata intact.

  • Maintain audit-ready evidence trails for every change – what changed, why, who approved it, when it went live, and which client cohorts were affected. Produced on demand for internal audit, Compliance reviews and FSCA queries.

  • Own the document retention schedule in line ...