Job Description
The Drilling Performance Engineer will be responsible for maintaining drilling applications to improve drilling performance and/or reduce negative implications causing damage to string, and wellbore. For our software to work appropriately, we need high-caliber personnel to ensure the inputs maintain high quality standards.
Responsibilities:
• Work closely with the global support team and customers to ensure the successful delivery of NOV’s latest digital drilling services.
• Ensure solution quality by performing detailed reviews of solution outputs, ensuring they meet the required standards.
• Put yourself in the customer’s shoes to continuously monitor and evaluate the solutions, ensuring everything is in place for optimal performance.
• Manage escalations both internally within the organization and externally to customers, ensuring timely resolution.
• Create detailed, suggest product improvements and more as part of this role.
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