Job Description
Core purpose of the role
To prepare, deliver and collect quality Avis Budget vehicles to and from internal customers at the right quantity, right time and right place so as to exceed customer expectations.
Key deliverables and outputs
Operational
- Prepare quantity and mix of vehicles required for rental as per manifest/Supervisor
- Prepare the vehicle according to procedure and quality checks on the QCE
- Clean vehicle according to procedure
- Resolve any discrepancies/irregularities accordingly and report to Supervisor
- Move dry vehicle to ready-line and conduct final quality checks
- Complete relevant sections on QCE and sign off.
Deliveries (Customer Interaction)
- Obtain delivery and collection manifest for the day/shift
- 1 hour before delivery, prepare vehicle according to procedure
- Collect Rental Agreement, point of sale device and any request...