Job Description
DTC Assistant at Meridian Wine Distribution 2026 – Apply Now
Job Overview
Meridian Wine Distribution is hiring a permanent DTC Assistant for its Brackenfell warehouse. The role supports the DTC Warehouse Logistics Manager and focuses on high‑quality customer service and efficient order handling.
About the Company
Meridian Wine Distribution operates in the wine and spirits sector, supplying a range of local and international brands to retailers and hospitality venues across South Africa. The company is based in Brackenfell, Western Cape.
Key Responsibilities
- Proactive communication with customers until queries are resolved.
- Answering telephone and electronic enquiries in line with KPI targets.
- Liaising with internal departments to resolve issues quickly.
- Recording and ticketing all customer queries accurately.
- Monitoring orders for non‑integrated and out‑of‑stock items and notifying r...