Job Description
Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world’s most innovative tech companies!
This role focuses on after-sales support and customer experience. You’ll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.
Key Responsibilities
- Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
- Assist with troubleshooting, software navigation, and security settings.
- Handle Apple ID, password recovery, and account management requests.
- Advise customers on optimizing their devices and services.
- Ensure a high-quality customer journey by resolving issues efficiently.
- Collaborate with technical teams when needed to ensure case resolution.
Requirements
- Native or near-native Dutch speaker w...