Job Description
Mercier Consultancy MD invites passionate Dutch Speaking Customer Care professionals to join a pioneering Green Energy Company based in Greece. This unique opportunity combines your dedication to sustainability with excellent customer service in an engaging and supportive environment. Provide superior assistance to Dutch-speaking customers and contribute to the green energy movement while enjoying life in the beautiful surroundings of Greece.
Key Responsibilities
- Provide high-quality customer care in Dutch.
- Assist customers with inquiries related to green energy products, services, billing, and technical support.
- Address and resolve customer complaints and issues effectively to ensure customer satisfaction.
- Collaborate with internal teams such as technical, sales, and billing to resolve customer concerns promptly.
- Maintain accurate documentation of customer interactions in the CRM system.
- Stay updated on company offer...